Fresno's #1 Garage Door Repair Service
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We are often being asked: What makes the technicians of Fresno Garage Guys and Gates so good, that every customer that used the services of Fresno Garage Guys, whether he need garage door repair, or roll-up door repair has nothing but good words to say about the company! To answer the question of what makes a good garage door technician, we will have to divide our answer into few sections, in each section we will try to address different reasons that make our garage doors technicians to the leading garage door technicians in Fresno. This is what we think, and what we beeline is the thing that makes the difference between a company that has an average of 5 stars review on Yelp and on Google, and a company that the reviews range between 1-5 stars. The information we bring here is our opinion, and how we decided to handle jobs whether it is a new garage door installation or garage door repairs. We truly believe in the information we will bring here, since it is part of who we are, and part of what made us to the best garage doors company in Fresno. |
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Customer Service
As you know, we have one motto: A technician should never leave a garage before he made sure, and then made sure again, that the door is safe for use, the door is working smoothly, and that the customer is 100% happy with the service. During 20 years of repairing and installing overhead doors in Fresno California, we learned that there are many different garages, different garage doors, and different people. And the repair that made a broken garage door, may not make a roll-up gate work.
We, after 20 years of experience in the garage door field understand that. But the customer may not, and this is part of the garage door technician job: To explain to the customer what the problem is, how to fix it (In case it is repairable), and to perform the repair.
The technician must confirm that the customer understood what the technician did, why he decided to do that, and the customer must know exactly what he is paying for. Ask each one of our customers in Fresno, and he will tell you that he knows why he paid a certain amount of money, and what he paid for. By doing so, we make sure that no customer will remain with questions in his mind about the service.
We, after 20 years of experience in the garage door field understand that. But the customer may not, and this is part of the garage door technician job: To explain to the customer what the problem is, how to fix it (In case it is repairable), and to perform the repair.
The technician must confirm that the customer understood what the technician did, why he decided to do that, and the customer must know exactly what he is paying for. Ask each one of our customers in Fresno, and he will tell you that he knows why he paid a certain amount of money, and what he paid for. By doing so, we make sure that no customer will remain with questions in his mind about the service.
Garage Technician and Safety
Before we train our garage door technicians and teach them about the garage door, the mechanism of the door, or the roll-up gate, we tell them one simple thing, but that should never be ignored: No garage door service worth an injury. Simple as that.
And at the same time, you should never even try and repair the garage door if you are not completely sure that when you will complete the repair the door will be safe for use. We have a responsibility, we have warranty, insurance, and we put our signature on every overhead door or rolling gate in Fresno California we fix. So we will never repair or attempt to repair a broken garage door or roll up gate in California unless we know that when we will complete the repair, the door will work.
And at the same time, you should never even try and repair the garage door if you are not completely sure that when you will complete the repair the door will be safe for use. We have a responsibility, we have warranty, insurance, and we put our signature on every overhead door or rolling gate in Fresno California we fix. So we will never repair or attempt to repair a broken garage door or roll up gate in California unless we know that when we will complete the repair, the door will work.
Commercial Garage Door Technician
We train our technicians so they will be able to deal with both residential and commercial overhead doors in California. We believe that every professional garage door technician should be able to deal with both residential and commercial garage doors.
The way commercial and residential garage doors operate is almost the same, just the door and the parts, and of course, the tools needed to fix the doors or to install them are heavy-duty parts and tools. Let’s just take the fact that a technician that want to be able to repair the heavy-duty commercial overhead doors, or a commercial rolling gate in Fresno need to have a tall ladder, that will allow the technician to be able to fix the tall commercial gates that can be found in California.
The way commercial and residential garage doors operate is almost the same, just the door and the parts, and of course, the tools needed to fix the doors or to install them are heavy-duty parts and tools. Let’s just take the fact that a technician that want to be able to repair the heavy-duty commercial overhead doors, or a commercial rolling gate in Fresno need to have a tall ladder, that will allow the technician to be able to fix the tall commercial gates that can be found in California.
New Garage Doors And Updates
Garage door technician needs to be aware of the latest changes, developments, and garage door solutions in the industry. Let’s just take for example the new Liftmaster Wi-Fi garage opener, that allows you to control your garage door from your smartphone, and that allows you to know every time someone is using the garage door even if you are not inside the house.
We make sure that our technician will be up to date with the tools, the parts, and knowledge. We train them to offer the customers the newest technology on the garage door industry, so the customer will know that he gets the newest product, whether it is a new garage door installation or roll up gate repairs.
We make sure that our technician will be up to date with the tools, the parts, and knowledge. We train them to offer the customers the newest technology on the garage door industry, so the customer will know that he gets the newest product, whether it is a new garage door installation or roll up gate repairs.
Garage Door Technician’s Tools
Every morning, a good garage door technician must go over the tools and the parts he has in the track, and make sure that there is nothing missing. He should have in his track pants that will be enough to service 90% of the types of overhead doors in California, and he should be able to service both commercial and residential garage doors.
The technician should always be available
If you own a garage door or a rolling gate, in Fresno or anywhere else in California, you probably know that there isn’t a good time for an overhead door to get stuck. It can happen early in the morning when you want to get your car out of the garage, or late at night when you are trying to close your store but the roll-up gate refuse to close the store.
We at Fresno Garage Guys And Gates know that, so we have at least one technician ready for emergency calls. A good technician should be able to offer emergency garage door repairs and to be able to help people who need the service right now.
You probably know that the weather in California can get tough at times, and the option of leaving the garage open the whole night, or to leave your business open until garage door technician will come to fix the gate is impossible. A technician should be available to take emergency service calls and to get to the location ASAP.
Doing It Yourself Vs Hiring A Technician
If you asked yourself if you should use a professional technician to fix your garage door, or you should watch garage door Videos and follow the instructions, there are few things you need to know. that can prevent you from wasting time and money. You can even stop yourself from getting hurt while trying to fix a garage door by DIY instead of using a professional tech.
Things in real life are different than the virtual world, and the easiness of installing a new garage opener as you watched on garage door Youtube Videos may turn to something complicated when you try to install the new garage opener yourself. We are not saying that there aren’t garage door repairs in Fresno that can be performed by DIY, but we say that sometimes it is better to hire a qualified garage door technician for the job. Here is a list of reasons why NOT to try and repair the door by DIY:
You will need specific parts: Garage door tech carry in his track all the parts required to repair a broken garage door in Fresno. Some parts are universal, like garage remote control, or hinges, but some parts are unique and even custom made for the door, like garage torsion spring, and just locating the torsion spring for your garage door can be something impossible.
You will need specific tools: Garage door technician carries with him the tools required to perform garage door repairs. Just pair of torsion sticks or tall ladder are tools that may be required for some garage door repairs, and that you will have to purchase in order to repair your broken garage door.
You will need help: Most likely, especially when it is a complicated garage door service, like new garage door installation in Fresno, or commercial overhead door repair, the job cannot be completed by one person. And besides, that, you may need help and assistance in case you will not be able to complete the repair by DIY.
Garage door and safety: Garage doors, especially broken ones can be dangerous. They may seem easy to operate and repair, but when something goes wrong, and the door or part of the door breaks, they can be dangerous and even deadly. If someone who isn’t qualified (As our garage door technicians are) will try and repair the door, it can end with serious injuries.
Garage Door Technician Fresno California
Our garage door technicians are qualified, trained, and can deal with any garage door problem. It can be a commercial garage door repair, or new garage door installation in California, the technicians of Fresno Garage Doors And Gates can provide the solution. There are many types and kinds of overhead doors and roll up gates in Fresno, and we can deal with all of them.
You may need an emergency rolling door repair or overhead door service, we can help. We offer emergency garage door repairs in Fresno, California, and our technicians are ready for any garage door project, simple maintenance, or complicated installation, we will be there for you. What important is to avoid trying to force the door or the gate to work, and call a local garage door technician, who can deal with a broken garage door.
You may need an emergency rolling door repair or overhead door service, we can help. We offer emergency garage door repairs in Fresno, California, and our technicians are ready for any garage door project, simple maintenance, or complicated installation, we will be there for you. What important is to avoid trying to force the door or the gate to work, and call a local garage door technician, who can deal with a broken garage door.
TRUST MATTERS
Commitment to QualityWe Are Proffesional
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DependableWe Employ Veterans
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DONE THE RIGHT WAYProven Results
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